AI Receptionist for Restoration Companies — Answer Every Emergency, 24/7
Water, fire, and mold damage is a true emergency — and the first restoration company to answer gets the job and the insurance work. Dottie answers instantly, dispatches your on-call crew, and captures the details that start the claim.
Why restoration is won or lost in the first call
Restoration is the most time-critical home-services category: damage spreads by the minute and property owners are in crisis. Calls come at all hours, almost never during business hours, and the company that picks up first wins a job that often runs into five figures with insurance behind it.
of homeowners-insurance losses are water damage — average claim ~$15,400
more likely to reach a property owner when you respond within 5 minutes instead of 30
Emergencies happen overnight, on weekends, and during storms — never on schedule.
Property owners in crisis call until a real, calm voice answers.
Slow dispatch means more damage, unhappy adjusters, and lost jobs.
Insurance details must be captured correctly from the very first call.
How Dottie handles a water-damage emergency
3:30am. A water heater failed and flooded a finished basement.
Dottie answered at 3:30am, guided safe first steps, dispatched the crew, and captured insurance details — a high-value mitigation job started immediately instead of lost to the next company on the list.
Let AI Outpace the Competition for you
Dottie answers every call, books appointments, and follows up on every lead — instantly and around the clock. Paired with smart workflow optimization, you get faster response, consistent service, and a competitive edge with less effort and overhead.
Never Miss A Lead To A Competitor
Instant Response Time
Dottie answers instantly. Marketing, referrals, repeat business — you've already earned the call. We help you keep it.
Close Jobs Without Adding Headcount
AI Employee
Answers the call, checks your availability, locks in the appointment — no extra staff needed.
Automate Customer Service At Scale
Always-On Customer Care
Handle FAQs, triage, and routine requests automatically. Your team focuses on closing.
Reactivate Past Customers
Win-Back on Autopilot
Win back dormant revenue with smart timing and personalized offers on autopilot.
Run Ops Without the Overhead
Automated Workflow Intelligence
AI monitors daily operations, flags inefficiencies before they cost you, and delivers only the decisions you actually need to make—no busywork.
Build Customer Trust
Friendly, Reliable, Consistent
Every call handled professionally. Every customer gets the same high-quality experience, 24/7.
Previous Approach vs Dottie AI
Humans are critical to every business. Freeing them for complex work is the real competitive advantage.
Books into your restoration job software
Dottie logs the emergency, captures insurance information, and books the job into the platform your team uses to manage crews and claims.
“In restoration, whoever answers the 3am call wins the job. Dottie answers every one, dispatches our crew, and grabs the insurance info — we stopped losing overnight emergencies completely.”
Restoration Questions
Everything you need to know about Dottie.