AI Receptionist for Medical & Dental Practices — Every Patient Answered, 24/7
Your front desk can't book a patient while it's checking one in. Dottie answers every patient call, schedules and reschedules appointments, handles routine questions, and flags urgent calls — so no patient lands in voicemail and no chair sits empty.
Why practices lose patients at the front desk
A ringing phone is a patient deciding whether to stay with you or call the next practice. When the front desk is checking someone in, on another line, or gone for the day, calls go to voicemail — and unfilled and no-show appointments quietly drain the schedule.
of practices field 30+ patient calls a day; at peak, many go unanswered
average patient no-show rate, at roughly $196 per missed appointment
The front desk can't answer the phone and check in patients at the same time.
After-hours and lunch-hour calls go to voicemail and rarely call back.
No-shows and last-minute cancellations leave expensive gaps in the schedule.
Routine questions — hours, location, insurance, refills — tie up staff who should be with patients.
How Dottie handles a patient scheduling call
Mid-morning. The front desk is checking in two patients while the phone rings with a new caller.
Dottie booked the appointment, captured the refill request for clinical review, and reinforced the 911 guidance — all while the front desk stayed focused on the patients in the office.
Let AI Outpace the Competition for you
Dottie answers every call, books appointments, and follows up on every lead — instantly and around the clock. Paired with smart workflow optimization, you get faster response, consistent service, and a competitive edge with less effort and overhead.
Never Miss A Lead To A Competitor
Instant Response Time
Dottie answers instantly. Marketing, referrals, repeat business — you've already earned the call. We help you keep it.
Close Jobs Without Adding Headcount
AI Employee
Answers the call, checks your availability, locks in the appointment — no extra staff needed.
Automate Customer Service At Scale
Always-On Customer Care
Handle FAQs, triage, and routine requests automatically. Your team focuses on closing.
Reactivate Past Customers
Win-Back on Autopilot
Win back dormant revenue with smart timing and personalized offers on autopilot.
Run Ops Without the Overhead
Automated Workflow Intelligence
AI monitors daily operations, flags inefficiencies before they cost you, and delivers only the decisions you actually need to make—no busywork.
Build Customer Trust
Friendly, Reliable, Consistent
Every call handled professionally. Every customer gets the same high-quality experience, 24/7.
Previous Approach vs Dottie AI
Humans are critical to every business. Freeing them for complex work is the real competitive advantage.
Works with your practice management and scheduling tools
Dottie books appointments and logs requests into the systems your front office already runs on, so the schedule and patient records stay in sync.
“Our front desk was drowning in calls while trying to room patients. Dottie picks up everything now — our schedule is fuller and the team is far less frazzled.”
Medical Questions
Everything you need to know about Dottie.