Dottie AI + NexHealth — Answer Every Patient Call and Fill Your Schedule
NexHealth powers patient scheduling, reminders, and online booking — but your front desk can't answer every line during a rush. Dottie picks up the calls they can't, answers common questions, captures new-patient details, and helps get appointments onto your NexHealth schedule so no patient is left on hold or sent to voicemail.
How Dottie and NexHealth work together
Dottie answers patient calls
When the front desk is busy or the office is closed, Dottie greets the patient and handles the call with a professional, on-brand tone.
She captures the patient and the reason for the visit
Dottie collects the patient's name, contact details, and what they need, distinguishing new patients from returning ones.
The appointment is scheduled
Dottie helps book the visit so it reaches your NexHealth schedule, keeping the calendar full and the front desk unburdened.
Why practices pair Dottie with NexHealth
Catch overflow and after-hours patient calls instead of sending them to voicemail.
Capture new-patient details accurately at the first call.
Reduce front-desk phone load so staff can focus on in-office patients.
Keep your NexHealth schedule full without adding headcount.
NexHealth Questions
Everything you need to know about Dottie.